Subscription, credits and payment
Plans, credits, invoices, cancellation, gift cards and promo codes.
Plans and credits: how it works
Solo, Galaxy or Universe, monthly or yearly: what each plan includes, how credits work and what to do when you run out.
The free trial: 30 seconds to test
Try a conversion app without a credit: a 30-second excerpt (12 measures for ScoreConvert) shows you the result before you run the full song.
Billing and payment problems
Change your card, download your invoices and sort out a declined payment: what happens to your credits and how to get them back.
Cancel a subscription
How to cancel your La Touche Musicale or PianoGo subscription: from My account for a HUB subscription, from the store for Apple or Google.
Buy a gift card
Give conversion credits or a PianoGo Premium subscription with a gift card, and see how the recipient activates it afterward.
Activate a gift card
Enter your gift card code in My account: the plan or PianoGo Premium is activated, with a choice of app for a Solo card.
Use a promo code
Where to enter a promo code for a subscription: on the payment page, or already applied when you arrive through an offer link.