What should you do if the conversion fails or your import is rejected?
A failure most often comes from the imported source. Here are the causes the app reports to you, and how to fix them.
My YouTube link is rejected
- Check that the link points to a single video: a playlist is not accepted.
- Check that the link is complete: the video ID must be 11 characters long.
- If the video is a live stream, wait for it to end and use the recorded video.
My file is rejected
By default, the maximum size is 100 MB and the maximum length is 15 minutes; an app can have its own limits. If the file exceeds them, trim it or export it in a lighter format.
With ScoreConvert, use a PDF or JPG, PNG or WEBP images, up to 20 pages.
My recording is rejected
A recording under 3 seconds is too short, and a recording that exceeds the maximum length is rejected. Record it again within these limits.
My SoundCloud, TikTok or Bandcamp link does not work
These platforms are accepted only if your account has this option. Otherwise, import the audio file.
None of this applies
Run the conversion again with an audio file instead of a link. If the failure persists, write to contact@latouchemusicale.com and tell us the app, the mode you chose and the time of your attempt.
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